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Privacy policy 

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Effective Date: August 8, 2026

 

TK Collective LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you download, install, register with, access, or use the Rated KG application (the "App"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

1. Information We Collect

We collect information from and about users of our App directly from you when you provide it to us, and automatically when you use the App.

 

  • Account Information: When you create an account, we may collect your name, email address, username, and password.

     

  • Transaction Information: If you purchase custom sports apparel or exclusive drops through the App, we collect necessary billing, shipping, and payment information to process your order. (Note: Payment processing is handled securely by third-party processors; we do not store your full credit card numbers).

     

  • App Usage and Analytics Data: We collect details of your access to and use of the App, including traffic data, interactions with community features, sports analytics viewed, and crash logs.

     

  • Widget & Live Activity Data: To provide real-time updates through our iOS extensions (including the DailyPickWidget, KGPulseWidget, NextStopUWidget, and Live Activities), the App temporarily processes sports data and preferences to display relevant statistics on your Home Screen and Lock Screen.

     

  • Device Information: We may collect information about your mobile device and internet connection, including the device's unique device identifier, operating system, and browser type.

     

2. How We Use Your Information

We use the information we collect about you or that you provide to us to:

 

  • Provide you with the App, its contents, sports analytics, and community engagement features.

     

  • Power App features such as Live Activities and iOS widgets.

     

  • Process and fulfill your apparel and media orders.

     

  • Create and manage your user account.

     

  • Provide customer support and respond to your inquiries.

     

  • Analyze app usage to improve performance and user experience.

     

  • Communicate with you regarding updates, new features, and exclusive drops (you may opt-out of marketing emails at any time).

     

3. Sharing Your Information

We do not sell your personal information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may share personal information that we collect or you provide:

 

  • To Service Providers: We use third-party vendors to facilitate our services (e.g., payment processing, hosting, analytics). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

     

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

     

  • Business Transfers: If TK Collective LLC is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

     

4. Data Retention and Deletion

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

 

How to Request Account and Data Deletion:

Apple requires us to provide a simple way for you to delete your data. You may request the deletion of your account and all associated personal data at any time by:

 

  1. Navigating to the Settings menu within the Rated KG App.

     

  2. Selecting Account Management.

     

  3. Tapping Delete Account.

     

Alternatively, you can request data deletion by emailing us directly at support@tkcollective.biz. Upon receiving your request, we will securely erase your personal data from our active databases within 30 days, except where retention is required for legal or tax purposes.

 

5. Your Rights and Revoking Consent

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you.

 

  • Revoking Consent: If you have granted the App permission to access certain device features (such as push notifications or background refresh for Live Activities), you can revoke this consent at any time through your iOS device settings by navigating to Settings > Rated KG and toggling off the respective permissions.

     

6. Data Security

We have implemented appropriate measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet and mobile platforms is not completely secure. We cannot guarantee the security of your personal information transmitted through our App.

 

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through an in-app alert or by email. The date the privacy policy was last revised is identified at the top of the page.

 

8. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

TK Collective LLC

Email: support@tkcollective.biz

Website: https://www.tkcollective.biz

 

A Quick Tip for App Store Submission:

When you submit the app in App Store Connect, Apple requires you to answer a "Privacy Questionnaire" about what data your app collects. Make sure the boxes you check in App Store Connect exactly match what is written in this policy (e.g., if you check that you collect "Name" and "Email" in App Store Connect, this policy covers it perfectly).

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